From your account
Write a message, choose a route and follow its delivery status without integrating anything.
A useful message, delivered at the right moment.
Send reminders, order updates, booking information and customer notices from the portal or your own application.
From your product
Connect the API when messages should follow an order, booking or customer event.
With a familiar sender
Use your brand name where local networks and rules allow it.
Choose for the message
Not every message needs the same path.
Use a direct route for time-sensitive customer communication, a local country channel for regular in-market traffic, or a shared route for broad one-way notices. Availability and sender rules are shown before you send.
Direct
Receipts, reminders and service changes
Local
Ongoing communication in one country
Shared
General alerts where a custom sender is unnecessary
Everything needed to keep track.
- Per-message prices before sending
- Delivery status in your message history
- One balance for calls, numbers and messages
- API access when you are ready to automate
Writing messages people keep
A short message earns its place.
Business messaging works when the person recognises you and the message tells them something they were waiting for. These are the habits that keep delivery rates high and complaints low.
Say who you are first
Open with your business name. A recipient who has to guess is a recipient who reports the message.
One message, one purpose
A booking time, a delivery update, a code your customer requested. Mixing offers into service messages costs you trust.
Keep a way out
Tell people how to stop receiving messages where the country expects it, and honour it immediately.
Send at a human hour
Local time matters. A 3am reminder is remembered for the wrong reason.
Clean your list
Remove numbers that keep failing. Repeatedly messaging dead numbers drags down your whole sending reputation.
Check before you scale
Send to your own phones first, confirm the sender name and wording look right, then send to everyone.
What people send
Messages that save someone a phone call.
Appointment reminders
The day before and an hour before. Fewer no-shows, fewer calls to your front desk.
Order and delivery updates
Dispatched, out for delivery, ready to collect — the three moments customers actually want.
Payment and renewal notices
A short heads-up before a charge, with a link to the place where they can fix it.
Service interruptions
Tell the people affected before they find out on their own and ring you about it.
Internal alerts
On-call notices to your own team when something needs a human right now.
Codes your customer asked for
Sent the second they press the button, so they are not left waiting on a form.
How it is priced
You pay per message, per country. Nothing else.
There is no monthly fee for messaging and no minimum volume. The same balance covers your calls, numbers and messages, so you only top up one place.
Price shown before you send
Pick the destination and the route and the cost per message appears straight away.
Long messages counted honestly
You see how many parts a message becomes before it leaves, not afterwards on an invoice.
Only delivered attempts matter
Rejections from a network are visible in your history so you can clean your list.
Start with ten, not ten thousand
Send to your own phones first. Nothing forces you to commit to a volume.
Questions before your first send
- What does a message cost?
- It depends on the country and the route. The price is shown in your account before you send, and it comes off the same balance as your calls and numbers.
- Why are some messages longer than one part?
- Plain text fits 160 characters per part. Accented letters and emoji shorten that, so a long message is sent as several parts and priced accordingly.
- Can I use my company name as the sender?
- In many countries, yes. Some require registration first and others replace the sender with a number. Your account shows what applies to each destination.
- Do you tell me if a message failed?
- Yes. Each message carries a status in your history, so you can see what was delivered, what is still on the way and what the network rejected.
- Can customers reply?
- Replies depend on the route and the country. Tell us what you need and we will confirm what is possible for your destinations.